Shipping + Handling
Shipping
Australian Standard Shipping $10.00-$15.00: National delivery within 3-7 business days in National Metropolitan areas. Regional areas can take longer.
Australian Express Shipping $15.00-$20.00: National delivery within 1-2 business days in National Metropolitan areas. Regional areas can take longer.
Wholesale – Australian Standard Shipping $15.00: National delivery within 3-7 business days in National Metropolitan areas. Regional areas can take longer.
We send all Australian orders via Australia Post. We endeavour to send your order as soon as possible, please allow 1 - 2 business days for your order to be processed and dispatched. Please note, Express Orders will be shipped the following day.
New Zealand International Shipping $35.00: International delivery within 3-10 business days in Metropolitan areas. Regional areas can take longer.
We offer shipping to New Zealand for print orders only. For all other items, please contact hello@vhappyco.com to arrange a quote.
A flat rate of $35.00 (AUD) applies to orders of up to 3 art prints in any size (A3 or A2). In the event that you require additional prints, please contact us for additional shipping charge information. Orders are sent from Australia using registered Australia Post and the service is a standard service that may take between 3-10 business days however please note due to Covid, this may be impacted and delays may occur. Please allow ample time to receive your order to arrive so as to avoid missing critical timing and events. Regrettably the postage service timings are beyond our control and we cannot be held liable for any delays.
Should an International delivery attempt be made and a redirection service required, due to an inability to deliver your package, any costs associated with this is the responsibility of the customer and must be paid before the order is redirected. To avoid any such charges, please ensure the supplied address is correct and suitable to receive deliveries from Australia Post.
Worldwide International Shipping
Whilst we explore expanding our Worldwide International Shipping, should you wish to have our prints delivered to you please send us an email at hello@vhappyco.com for pricing, if your county is not on our list.
USA Standard Shipping (Print ONLY) $55.00: May take upto 10 business days. Includes signature upon delivery. This refers to PRINT ONLY orders (no frames)
USA Standard Shipping (Buddies) $50.00: May take upto 10 business days. Includes signature upon delivery. This refers to SUNNY ONLY orders
USA Standard Shipping (Print ONLY & Sunny) $105.00: May take up to 10 business days. Includes signature upon delivery. This refers to PRINT & SUNNY ONLY orders (no frames).
Europe & UK Standard Shipping (Print ONLY) $30.00: 5 business days. Includes signature upon delivery. This refers to PRINT ONLY orders (no frames)
Europe & UK Standard Shipping (Sunny) $55.00: May take upto 10 business days. Includes signature upon delivery. This refers to SUNNY ONLY orders
Europe & UK Standard Shipping (Print ONLY & Sunny) $85.00: May take upto 10 business days. Includes signature upon delivery. This refers to PRINT & SUNNY ONLY orders (no frames).
Please contact hello@vhappyco.com if your country is not on the list of European countries.
Should you wish to purchase a framed print or more than one item, please contact hello@vhappyco.com to arrange a shipping quote.
Order tracking
You will receive a tracking number for your order upon dispatch to track your order.
Damages or loss
Damaged packages or packages lost in transit are rare, however should this occur, please let us know via email hello@vhappyco.com with 24 hours of receiving your goods and/or if your order fails to arrive. Failure to communicate with us in a timely manner may limit how we are able to assist you.